Staff Training at a Small Public Library

The idea for a series of classes with the title “I Googled it Now What…?” came from a colleague at a Florida Health Sciences Library Association conference two years ago. I have used it as a title for information and research literacy continuing education courses for massage therapists but since changed that title to “Kneading Knowledge.”

As a new Library Assistant here at the Key West Branch of the Monroe County Public Library System, I was inspired to recreate this class series when our public computers crashed and a gentleman lost 3 hours of work in a Word document.

My planning so far has consisted of 3 planned classes and 3 flyers, one for each. I forwarded them to our Reference Librarian, who is in charge of computer classes and she liked the idea but since it is difficult to gauge individual needs and abilities, she thought we would first offer it to staff and then perhaps offer it to staff throughout our system. This way staff would be able to assist patrons one on one.

I like this idea too but have added the idea of doing an assessment first. I recently took a webinar: Refresh Your Reference Interview Skills (In Person and Virtually) with Stephanie Rollins, Ph.D and she sent attendees a self-assessment form. I decided to adapt that to a Google Form survey to collect data from staff before and after attending the classes.

I hope to first send out the survey to all Monroe County Public Library Staff and then after offering the course ask participants to retake a second version (I want to keep them separate to keep the numbers separate).

In addition to getting some useful data on our staff’s perceived skills in certain areas, I hope this will be a useful assessment of the courses. I also hope to demonstrate the effectiveness of using tools such as Google Forms to acquire data, easily download and analyze data in a spreadsheet as well as produce some data visualizations.

We will see what happens when I ask permission to do this!


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